Vicon is the world leader in Motion Capture, developing high performance software and innovative hardware products for the entertainment, engineering and medical industries. Vicon systems are a crucial tool for measurement and 3D tracking for cutting-edge science including biomechanics, robotics and virtual or augmented reality. Vicon products have been used in many major feature films, video games and commercials. We have offices in Oxford, Denver, Los Angeles and Auckland.

Vicon Motion Systems Inc. is a subsidiary company of Oxford Metrics Plc.

Vicon Motion Systems Inc. has an immediate opening for an innovative and team-oriented person to assist in supporting and testing our video and optical capture systems. We are interested in individuals with a solid Biomechanics and/or Engineering background. You will collaborate with the product design team to evaluate and test new products and prototypes. You will also help innovate all phases of systems support.

• Customer Support: Provide first line technical support to Vicon customers, using various methods: Telephone, email, video calls, desktop sharing. Develop and maintain accurate records pertaining to customer accounts and contacts

• Installation and training: Plan and deliver installation and commissioning of new motion capture systems and software training. Travel domestically and internationally to customers’ facilities.

• Product Support: Create content for effective support and promotional purposes – documentation, website FAQ, tutorials, videos and working examples using Vicon software.

• Testing: Test software and hardware to quality assure Vicon products for release. Record bugs and feature requests from customers.

• Demonstrations: Assist the Sales team by developing effective demonstrations to prospective clientele. Represent Vicon at trade shows, conferences, and events.

• Manage multiple issues simultaneously

• 30% domestic travel and possible international travel.

• Bachler of Science degree required.

• Strong written and verbal communication skills, problem solving skills, and technical troubleshooting expertise.

• Confident and able to communicate professionally with and at all levels.

• Excellent presentation skills.

• Self-motivated and resourceful in finding solutions by working with others.

• Organized and able to prioritize tasks working alone or within a team.

• The ideal candidate will have previous experience with supporting technical products and customers as well as a background with motion capture technology, force platforms, EMG devices, and camera lens optics.

• Able to demonstrate proficiencies with Matlab, Python or Visual 3D.

• Other desirable experience; Nexus, Tracker, Shogun, Unity, Unreal, TrackD, VRed or ROS.

For more information please go to our website

Vicon Motions Systems Inc. is an equal opportunities employer.