Field Based Full Time Highly Competitive Salary

Job description

The Business Development Manager (Third Party) will be responsible for driving increase in sales revenues by growing revenues within a portfolio of assigned UK major customers, the retention of their assigned accounts and the identification and execution of new major account business opportunities to achieve set targets. Targeting primarily the renewal, retention, and growth of the revenue within their assigned major account portfolio by managing ongoing customers relationships and cross-functional internal team support to ensure the timely and successful delivery of our solutions according to customer needs.

Tasked also with working with their Business Development Directors in developing new strategically important Major Account customer prospects either new or lapsed to Citron, providing complete and appropriate Citron Hygiene solutions to boost top-line revenue growth, customer acquisition levels and company profitability.


1) Manage existing client relationships within the assigned major account portfolio by attending pre-booked client care appointments and using the Citron sales process and defined pricing and policies of Citron, grow and retain the portfolio revenue in line with company expectations.

2) Present, promote and sell the Citron Hygiene service to new and lapsed prospects by identifying new opportunities within the UK, attending pre-booked sales appointments, and using the Citron sales process and defined pricing and policies of Citron to gain new contracts.

3) Use SFDC and other company defined IT systems to effectively manage pipelines, report activity, track sales, send contracts to clients, book appointments and communicate both internally and externally in a professional manner.

4) Works closely with immediate local, major and inside sales colleagues, sales and marketing leadership teams, as well as regional operations, client services, IT and other team members to enhance the service offering available to new and existing customers.

5) Attend internal meetings and training full prepared with relevant customer data on market opportunities, promoting a positive and professional sales attitude in the office and on calls to ensure the high standards are required by Citron for customer service, hygiene, and environmental consciousness are maintained.

6) Follow Citron policies for team members, especially but not limited to the Commercial DOA, pricing book, SFDC policies, tender and bidding processes and standard codes of ethics and health and safety that ensure Citron is a great place to work for all team members.

7) Carry out market research and maintain knowledgeable about the hygiene market in the defined territory, including awareness of competitor activity and new legislation, sharing with your team members and sales leadership teams as appropriate.



• Education equivalent to a bachelor’s degree in commerce and/or business studies preferred, or the equivalent in related work experience.


• Ability to demonstrate the use of advanced sales skills especially but not limited to – listening, questioning, summarising, providing, negotiating, closing, and handling customer concerns.

• Understanding the of different sales channels within the wider market environment, defined by Citron as third party/cleaning, public sector and commercial.

• Strong at building relationships, account management, communication, problem solving, negotiation and interpersonal skills.

• Broad business acumen with strong analytical, decision making, and problem-solving skills.

• Abe to use and understand sales related IT systems (SFDC) and use them effectively to manage own performance, pipelines, forecast and activity.

• Demonstrates the ability to work in a matrix management environment working closely with sales colleagues in internal, regional, and strategic teams as well as operations, marketing, sales operations, finance, bid team, health and safety and compliance to achieve the business goals.



• 2+ years of a proven track record within a national/major account environment of driving revenue growth through existing client base and new logo acquisitions.

• Must hold a UK Driving Licence and have the ability to travel within the UK to attend meetings.

• National travel is expected with this role, including London and surrounding areas.


• Education equivalent to a bachelor’s degree in commerce and/or business studies preferred, or the equivalent in related work experience.

• Industry relevant sales experience is preferred but not essential.