Changeworks have an exciting opportunity for enthusiastic, customer focused Energy Advisors.
As an Energy Advisor at Changeworks you will have the opportunity to help households across the South East of Scotland to lower their energy bills and reduce their impact on the environment by providing high quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, sustainable transport and water.
Home Energy Scotland is the free, impartial advice service funded by the Scottish Government and managed by the Energy Saving Trust. Changeworks delivers the service in South East Scotland and the Highlands and Islands.
The ideal candidate and the role
To be successful in this role you should have a passion for customer service and be a confident communicator. Our advisors speak to a wide range of customers with varied enquiries on a daily basis, providing them with high quality advice tailored to their circumstances and persuading them to take action and change their behaviours.
You will join a team of customer focused energy advisors based in a busy office environment, taking inbound calls and making outbound calls to our existing customers. An interest in the environment and sustainability would be an advantage but is not essential as full training will be given.
In return you can expect
We will start to grow your knowledge of our services and energy efficiency straight away, the Home Energy Scotland advisor induction programme is an SQA accredited qualification, Energy Advisors are also required to complete the City and Guilds; Energy Awareness in the Home qualification. We will support the successful applicants with ongoing coaching, mentoring and development.
Changeworks offer an attractive staff benefits package, excellent pension and employee benefits which include 26 days paid holiday plus 9 public holidays per year.
For further information on this role please click on the Download attachment button on the right and/or contact Jack Murdoch.
To apply: please click on the Apply now button on the right
Closing Date for applications: 11am, Tuesday 3 August 2021
Telephone Interviews will be held on: Thursday 5 and Friday 6 August 2021
Face to Face Interview date: w/c 9 August 2021
Location: Virtual, video meeting by invitation
