United Kingdom Permanent £30,000pa

Job description

Are you an experienced Tactical Planning Manager looking for your next challenge?

Do you strive within a fast paced environment?

If you answered yes to both of those questions, this may be the perfect role for you! take a look at the responsibilities below and hit 'apply' if this is your next adventure.

Our Tactical Planning Managers manage Real Time Analysts and ensure work is done efficiently and effectively to help the growth of the company. Reporting into the Head of Resource Planning, this role will manage the day to day delivery of the planning related mechanisms across a number of clients and be responsible for representing the planning department at both internal and external stakeholder level.


  • Reporting into the Senior Tactical Planning Manager with progress updates.
  • Managing a Team of Real Time Analysts across different clients.
  • Support direct reports with coaching and personal development.
  • Analysing real time analysis situations to feedback to key stakeholders.
  • Identify key impacts that could have a commercial impact to the business.
  • Represent the planning department in discussions to help deliver key successes.
  • Work with the planning team on inter-departmental projects and strategy roll out
  • Continuously review and improve department processes, striving for best in class in all areas of responsibility
  • Project a positive outlook and promote behaviours that will encourage team engagement
  • Promote best practice culture to all staff
  • Foster excellent working relationships with clients, partners, customers and teams
  • Managing any performance or personnel issues with staff


  • Higher/further educational qualification or the equivalent


  • Proven track record in collaborative working to meet demands and priorities.
  • WFM knowledge is desirable.
  • Excellent IT skills particularly in the use of Word, Excel, PowerPoint and Outlook
  • Excellent attention to detail, working accurately to deliver quality outputs to agreed timescales.
  • Able to collate and present complex information in easily understood accessible formats, sometimes to tight deadlines, for a range of audiences.
  • You will have strong management skills, a good working knowledge of resource planning and real time analysis.
  • You must be articulate with a proactive approach.
  • Able to work independently, plan and deliver own workload.
  • Proficient organisational and time management skills, able to manage conflicting priorities and meet deadlines.


  • Minimum of 2 years planning management experience within a Business Process Outsourcer.
  • Hours: 40 hours per week, Monday to Friday, some flexibility required. 

    We Offer: In return for your hard work, you will receive a great deal of recognition, but we also offer several tangible benefits such as:

    • The opportunity to gain further qualifications through external training.
    • Excellent career progression and training opportunities
    • An active social committee (on-line)
    • Employee pension
    • A great working environment with a fantastic team of people
    • Working from home allowance

    Disability in the Workplace:

    Please note, go-centric are a certified Disability Confident employer, and subscribe to the guidance in the Two Ticks Scheme.

    Under the Equality Act 2010 we, as the employer, are legally obligated to interview anyone with a disability that meets the minimum criteria for the post, offering any reasonable adjustments that may be required to complete the recruitment process and/ or the role itself.

    For more information regarding this please visit: www.direct.gov.uk/en/DisabledPeople/Employmentsupport/LookingForWork/DG_4000314 To disclose any information regarding a disability that requires additional support during the recruitment journey, i.e. Job Descriptions in large print, please contact the Recruitment Department by emailing us or by calling 0333 014 4401.

    Start date Flexible
    Location United Kingdom
    Salary £30,000pa
    Hours per week 40
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