Job description

The Business Development Executive (BDE) is an astute and conscientious person who works with care and pride. A passion to learn about the requirements of our customers and the overall marketplace will be critical, as is an underlying interest in the technologies that will inspire the UK’s market. Rapid’s BDE’s work closely with an Business Development Manager (BDM) to deliver profitable growth and business development in respect of assigned accounts (portfolio) within the sector. This is to include:

• Ownership and development of sustainable and trusted relationships with a variety of customers across the portfolio

• Responsibility for driving sales revenue and gross margin performance of the portfolio

• Increase the number of active contacts across the portfolio of customers

• Seek out future project opportunities and work closely with both suppliers and the Industry BDM to deliver

• Work with the BDM and IT Department to implement eProcurement systems within large customers and maximise revenue through the channel by training users to use these systems effectively

Responsibilities

1. Department & Company aims. To ensure that every effort is made to live and breathe Rapid’s core values to achieve the department and company aims and objectives.

2. Team Culture. Positively contribute to the Internal Sales High Performance Culture and delivers against best working practices as defined by the team charter.

3. Management of account base. Work with the Industry BDM to create a quarterly plan of how to approach the portfolio which includes the sales and marketing activity of both the BDM and BDE. Maintain a weekly update and review of success to ensure the partnership effectively delivers the plan.

4. Increase Business Share. Exceed individual targets in conjunction with Rapid’s profitability targets by increasing underlying use of Rapid product ranges and targeting project based new business

5. Business opportunities and Projects. Generate a pipeline of sales opportunities and projects and work with the Industry BDM to convert these into orders.

6. Enquiry and Quote management. Where pivotal, create, manage and deliver quotations leveraging Rapid‘s value proposition in line with the Company Pricing Policy.

7. Customer Meetings. Attend regular customer meetings, exhibitions and events with the Industry BDM to expand sector experience, product knowledge and sales capability as agreed with the Internal Sales Manager.

8. Customer Contracts. Support the BDM to identify customer supply contracts and or tenders and co-ordinate our internal teams against an acquisition plan to win.

9. Critical Competencies. To undertake the necessary training and development as required to support own personal performance in the role including understanding our product portfolio and relevant new technologies.

10. Reporting. Analyse and report on key sales drivers and pipeline on a monthly basis.

11. Service Excellence. Ensure all customer service issues are resolved by Rapid’s Customer Services Team.

12. Customer Data. Consistently use Rapid’s CRM to record relevant customer contacts, as well as improving customer data to support the contact specific marketing strategy.

13. Training & Services. Take pride in delivering training to customers on core products and services where required.

14. Internal sales Team. Any other duties assigned by the Internal Sales Manager, relevant to supporting operational performance.

Competencies

• Confidence to proactively deliver a high number of telephone calls consistently and enjoy the customer conversations.

• Excellent communicating and influencing skills.

• Strong verbal and numerical reasoning skills.

• The ability to prioritise a changeable workload and to meet operational deadlines.

• A flexible, team player, driven by individual and corporate success.

• The ability to remain focussed and maintain a consistently enthusiastic approach.

• Capable of managing multiple sales projects in addition to day to day activity whilst remaining focused.

• The ability to build valuable relationships quickly and understand how to remain relevant

Experience

The BDE is responsible for achieving revenue and profit targets for the defined portfolio of customers in line with the targets set by the company. The important indicators for success in this role are:

• Monthly, Quarterly and Annual revenue and profit delivery from the portfolio

• An increase in underlying sales through all channels including telephone, e-mail, online and eProcurement

• An increase in breadth of purchase across all product categories from consumables to high value products

• Effective creation of opportunities and conversion using a Sales Pipeline

• Portfolio Average Order Value, Average Order Frequency, Active contacts per customer

• Migration of telephone, fax and e-mail orders to online and eProcurement

The Education Business Development Executive (BDE) is an astute and conscientious person who works with care and pride. A passion to learn about the requirements of our High education customers, such as Universities, Colleges and research organisations will be critical, as is an underlying interest in the technologies that will inspire the UK’s Education market. Rapid’s Education BDE’s work closely with an Education Business Development Manager (BDM) and Sales Delivery Executives(SDE’s) to deliver profitable growth and business development in respect of assigned accounts (portfolio) within the Higher and Further Education sector.

This is to include:

• Ownership and development of sustainable and trusted relationships with a variety of customers across the portfolio

• Responsibility for driving sales revenue and gross margin performance of the portfolio, working closely with the BDMs & SDEs to deliver the results.

• Increase the number of active contacts across the portfolio of customers

• Seek out future project opportunities and work closely with both suppliers

Why Rapid?

At Rapid, our purpose “helping you make it” is all about creating the ‘Environment for Success’. It is our purpose to inspire belief and create a supportive environment for learning, building competence and experience to lead a successful career.

As part of our ‘Inspired People’ in ‘Winning Teams’ strategy, we believe in the potential of everyone in our business and provide a fantastic environment with amazing people managers to drive your growth. We ensure that every person has business goals and KPIs, personal growth goals, great conversations about development and career aspirations and, market competitive financial rewards that inspire us all to succeed.

“Join a great place to enjoy growth”

  • Our inspiring Purpose, Vision, Goals and Values
  • Be part of a Great Place to Work
  • Wellbeing at the top of our agenda
  • Growth Performance Success (GPS) – Your Vision!
  • Rapid University & Personal Growth
  • Celebrating Success through great rewards

Package

Salary £21-£30k Depending on skills and experience

Bonus Available • Pension • Hybrid working (Home/Office)

Closing date 31/10/2022
Start date Flexible
Location Hybrid
Salary 20,000 to 28,000
Apply now Back