Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.
Our mission statement says it all: We look after you, so that you can look after our children.
Dedicated to our core values, we are committed to:
Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.
Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.
Passion: Because we love what you do, you’re at the heart of everything we do.
Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.
Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!
The Role
To deliver a professional, customer facing financial management support service to school’s / academy’s / Multi Academy Trust’s across the country by remote access and onsite according to geographical location, that enhances their financial management by providing:
• Remote / on-site consultancy visits to support the customer’s finance function with expertise on financial management tasks as commissioned by the customer with regard to completion, assistance, guidance, checking, training and reviews. The expertise given will be in accordance with requirements relating to Schools Financial Value Standard, Academies Financial Handbook and Education Funding Agency updates, Essex Scheme of Financing Schools and Scheme of Delegation or the equivalent for the relevant local authority.
• Helpdesk facilities, to answer financial management queries from school / academy finance staff, Head teachers and Governors/Trustees.
• Independent examination/audit of school private fund accounts.
• Assist/deliver a range of finance training courses
Responsibilities:
• Provide a high-quality service in accordance with the Department for Education’s requirements and those of the Service
• Managing an allocated portfolio of customers, ensuring all visit requests are accommodated including liaising with senior consultants for cover at peak times
• Local Authority or ESFA financial returns
• Budget preparation and Forward Financial Planning, including liaising with Headteachers/ Governors / Business managers using influencing and negotiating skills
• Budget monitoring, forecasting expenditure and cashflow
• Producing financial reports for governors / board of trustees
• Attendance at Governor meetings where required
• One to one training of finance staff remotely / on-site
• Troubleshooting financial anomalies
• Year-end accounting system procedures and statutory returns
• Monthly bursar finance tasks i.e. reconciliation of funding, bank, payroll, and VAT claims
• Coding of revenue and capital expenditure in line with Consistent Financial Reporting (CFR)
• Transaction processing i.e. journals, virements, orders and invoices, petty cash, income, banking
• Accounting for school private fund
• Helpdesk consultant answering financial management queries (rota basis) • Assist with delivering Education Finance Support training course programme
• Independent examination/audit of school private fund accounts
• Independently manage diary and allocated portfolio
• Keep abreast of changes in education and local government finance and share ideas and knowledge with others within Education Finance Support.
• Provide business continuity and contribute to service/business development
• Achieve high levels of customer satisfaction and additional/repeat subscriptions
• Actively promote Education Finance Support services and achieve activity targets as set by the Service to maximise income generation
• Share relevant market information with Juniper Education colleagues
• Perform financial management reviews as required, producing professional post-visit reports of the assessment, detail findings and recommendations for consideration by client Senior leaders
• Responsible for personal development and active participation in own performance appraisal review meetings
• Keep admin tasks up to date as required by the service
Qualifications:
• Accounting qualifications, ACCA, ACA, CIMA, CIPFA, AAT or similar
• And/or CIPFA's Certificate in Financial Reporting for Academies
The following may be considered in lieu of a financial qualification:
• Certificate in School Business Management (CSBM)
• Diploma in School Business Management (DSBM)
• Considerable school’s financial experience at a responsible level.
Experience of school and academy financial software including PS Financials, FMS6 & SIMS, SAGE, ACCESS, RM, Civica, would be an advantage although training will be provided.
Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.
Our mission statement says it all: We look after you, so that you can look after our children.
Dedicated to our core values, we are committed to:
Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.
Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.
Passion: Because we love what you do, you’re at the heart of everything we do.
Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.
Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!
The Role
You will be the link between Juniper and our customers, your focus will be ensuring that each customer gains the maximum value from our products and services. You will have a deep understanding of each customer’s key goals, working in partnership with them and our sales and support teams to maximise customer satisfaction and success. Your success will be measured through: - high levels of customer retention - the identification of opportunities to grow revenue within your accounts
Key responsibilities and accountabilities:
• Help customer realise value from our software and optimise pupil learning opportunities
• Source, generate and build new revenue from existing customers
• Work with a range of stakeholders in education settings to embed Juniper’s software and innovations
• By delivering success, create the conditions for both the successful renewal of our existing business with a customer and identify new opportunities to unlock the growth potential in your accounts
• Work in close collaboration with our sales and onboarding teams to ensure all customers in your portfolio receive a smooth, effective and successful handover experience from the sales process to the post sales function
• Work in close collaboration with our support team to ensure each customer has a seamless, high quality customer experience
• Work closely with the marketing team to ensure our message is school-centric
• Develop a trusted advisor relationship with key customer stakeholders to ensure that their investment in our solutions is maximised
• Working within our Success Framework, use your comprehensive understanding of education to provide guidance for the successful implementation and usage of our products and services
• Have a deep understanding of your customers, identify any risk and intervene to turn them around where necessary
Key attributes and competences:
• Ability to demonstrate excellent verbal and written communication skills
• Minimum of one year relevant work experience in one or more of the following: customer success management, account management, sales, project management or education
• Ability to quickly become highly knowledgeable on Juniper’s solutions, capabilities, implementation best practices and deployment approach
• Ability to rapidly develop an understanding of customer requirements, goals and current use of our software offerings
• Able to navigate and advise on complex customer requests or projects involving multiple parties and systems
• Ability to prioritise, multi-task, and perform effectively under pressure
