The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

The Role

We are looking for an energetic, enthusiastic Application Support Engineer who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. The role will be responsible for providing excellent technical support as part of our Level 2 support. 

Responsibilities

• Coordinate with support and development teams to resolve application and system issues
• Design and maintain expertise in flow of application process and systems related to company
• Administer and resolve applications issues, provide updates and perform root cause analysis
• Supervise all alerts related to application and system procedures and provide services pro-actively
• Maintain good professional relationships with counterparts of engineering and customer support departments
• Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of Software Engineers
• Perform root cause assessment and debug all issues on server domain, and availability of applications
• Coordinate with test department to assist in releases and deployments to various environments and production outputs
• Provide support and identify all issues and prepare appropriate documentation all issues and solutions.
• Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
• Identify and provide resolutions ranging in complexity from medium to high.

The Person

Essential Experience and Qualifications

• Knowledge of Microsoft IIS
• Knowledge of Database technologies Microsoft SQL Server
• Working Knowledge of IT Hardware and Software
• Ability to learn and master employer-specific software
• Complex problem solving
• Written and verbal communication skills
• Customer Focused with excellent written and verbal communication and reporting skills
• Demonstrable ability to learn technical information, processes and applications quickly
• Excellent attention to detail and the ability to multitask and work effectively within a fast-growing organization
• Demonstrated ability to be flexible and take a proactive approach to problem solving

Desired Experience and Qualifications

• Experience with cloud infrastructure (Azure)
• Experience using tools like Postman to create and save simple and complex HTTP/s requests.
• A degree level qualification in a technical discipline such as Computer Science or Software Engineering
• Basic knowledge of programming concepts, preferable C#
• Experience in building effective relationships with development teams and clients

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities
  

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

The Role

We are looking for an energetic, enthusiastic Senior Packet Switched Core Engineer who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. The role will be responsible for design and implementation of a global Data network. This is a great opportunity for an experienced engineer to demonstrate their technical and organisational ability, working in a small team of engineers at the cutting edge of IoT technologies.

In this role you will be:

• Responsible for the global PS Core Data infrastructure design.
• Driving the success of geo redundant connectivity solutions.
• Conscious of security at all layers.
• Ensuring consistent uptime of the PS Core network.
• The key point of contact for vendors and providers.
• Participate in knowledge transfer to fellow engineers.
• Innovate with existing and potential customers to develop needed and wanted solutions.

The Person

• Technologies required: PGW, VoLTE, DNS, PCRF, PCEF, GN, GY, GI, IMS
• Minimum 5 years’ experience in PS Core network infrastructure design and implementation.
• Hands on experience with Affirmed Networks PGW desirable.
• IP network experience preferred.
• Deep knowledge and understanding of Knowledge of PS Call flows
• Knowledge of PS KPIs
• Proven track record in working with small teams.
• Demonstrated expertise in troubleshooting core issues.
• Excellent documentation skills.
• Excellent spoken and written English.
• Previous experience working to aggressive timelines essential.
• Commitment to provide a high quality and professional service.
• Ability to work unsupervised and take responsibility for the completion of tasks.
• Ability to prioritise work tasks.
• Adaptable and flexible in approach to work.
• Effective problem solving skills.
• Ability to remain calm under pressure.

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

Job Brief

We are looking for an energetic and enthusiastic software developer who is committed to their work and is comfortable working in a fast paced, dynamic and highly flexible environment. You will work in the design, development, testing and maintenance of market leading products and web applications in the Automotive, IoT and Enterprise business segments. You will be using frameworks, tools and principles within high performance teams who are driven and passionate about what they do and constantly try to improve themselves and other professionals around them.

Responsibilities

• Work as a front end developer to collaborate in the design and development of external facing web applications
• Work with UX to implement consistent design across applications
• Liaise with product owners and internal stakeholders to gather and address technical & design requirements in order to provide solutions to the new products being developed by the company;
• Document and record tasks and activities through JIRA or any other support tools used by the company;

Essential Requirements

• At least 3 experience in core front-end web technologies, JavaScript, HTML and CSS
• Deep understanding of Angular and recent experience working with TypeScript/JavaScript.
• Experience building responsive, single-page web applications using modern front-end Angular.
• Understanding of page performance importance and related techniques
• Understanding of software engineering concepts such as: common data structures and algorithms, design patterns, database concepts, REST services, CI/CD, etc.

Desirable Requirements

• Experience using UI testing tools such as Karma/Jasmine
• Familiarity working with UX teams and a good design sensibility.
• Knowledge of Saas and Bootstrap
• Experience using Git as a source control system.
• Practical experience of using Microsoft Azure to develop, test and deploy software.
• Experience using Azure DevOps to create build pipelines.

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

The Role

Cubic is looking for a Senior Security Engineer to focus on improving our application, system, network, Infrastructure, and security incident response, whilst working closely with the security and company management.

You have breadth and depth of security knowledge and can identify and advise on risks across multiple areas of an organization. You will be solving security challenges at scale and working to help other teams create solutions while developing strong security culture and practices.

You have industry-leading technical abilities and are strong in multiple domains. You work with groups throughout Cubic to help them integrate security at all levels of their projects. You are involved in hands-on security assessments, develop, provide guidance, and advocate security engineering best practices. You will have experience and a desire to build a best in class incident monitoring and response framework.

You proactively and continually improve your level of knowledge about Cubic’s business, information security, the threat landscape and relevant technologies.

You will have experience working independently, managing staff and will work closely with the Information Security manager and provide continuation to his role in absence and annual leave.

Responsibilities:

• Perform security reviews to identify security issues and risks, and develop mitigation plans
• Advise and consult with internal customers on risk assessment, threat modelling, code review, and vulnerability remediation
• Provide expert advice to internal customers on developing secure architectures
• Develop and interpret security policies and procedures
• Evaluate and recommend new and emerging security products and technologies
• Develop and deliver training materials and perform general security awareness and specific security technology training
• Work with existing monitoring and alerting platforms to consolidate, fine tune and create an efficient and effective security operations centre.
• Participate in security compliance efforts
• Participate in security escalations support
• Evangelize security within Cubic and be an advocate for customer trust

The Person

Essential Experience and Qualifications

• Bachelor's Degree or MS in Computer Science or related field
• At least 3 years of experience in application, secure software or system design
• At least 2 years of experience in a development or security role working with development team(s) that delivered commercial software or software-based services
• Detailed knowledge of system security vulnerabilities and remediation techniques, including penetration testing and the development of exploits
• At least 2 years of experience in incident response monitoring platforms and techniques for standalone in-house systems and cloud technologies.

Desired Experience and Qualifications

• Significant experience and detailed technical knowledge in multiple areas of: security engineering, system and network security, authentication and security protocols, cryptography, and application security
• Knowledge of network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, BGP and other routing protocols)
• Strong scripting skills in one or more of the common languages (e.g., Perl, Python, Ruby, shell scripting)
• Experience working with security monitoring and alerting systems, and hands on experience with rule management and regex.
• Experience with service-oriented architecture and web services security
• Experience with the application of threat modelling or other risk identification techniques
• Experience designing and/or reviewing the security of systems in conjunction with a development team
• Experience in risk identification, secure software design, secure architectures, security testing, or vulnerability detection or remediation
• Sharp analytical abilities and proven design skills
• Excellent written and verbal communication skills
• Excellent leadership skills and teamwork skills
• Results oriented, high energy, self-motivated
• Hands on security certifications an advance e.g. OSCP, OSCE, CREST, GIAC incident handler certification.

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

Role Description

We are looking for an energetic, enthusiastic, Financial Accountant who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. Due to the continued growth of our business, this is an exciting opportunity for you to continue to develop your experience and be involved with an increasing level of complexity and volume of transactions within the finance department. Reporting to the Financial Controller, the successful candidate will aid in the completion of the monthly management accounts and be an integral part of a growing Finance team consisting of 9.

Role Responsibilities

This role will be responsible for but not limited to:

• Assisting in the preparation of Management Accounts and Balance Sheet / General Ledger Reconciliations for Month End Reporting, within strict deadlines
• Assisting with Investor Reporting requirements monthly, including KPI reporting
• Preparing Revenue Returns on a timely basis – VAT, VIES, VAT MOSS, VAT RTD, and other relevant returns, as necessary.
• Full responsibility of Debtors including Sales Reporting Analysis and reconciliation
• Preparation and processing of Sales Invoices and Customer Statements as needed and reconciling to internal reporting systems.
• Assisting with External Auditors
• Supporting the wider team with Financial Analysis of the monthly accounts. Working closing with Management Accountant, Financial Controller, FP&A Manager & Group Accountant, as well as the Data Analytics Team.
• Ad hoc tasks as required.

Skills & Knowledge Required

• Holds a recognised accounting qualification
• 3 - 5 years’ experience in a similar role
• Experience in compiling and generating financial reports from raw data
• Ability to scrutinise, sense check and validate financial data
• Versatile team player – enthusiastic, flexible, pragmatic, thorough, pro-active
• Proven ability to work on own initiative.
• Excellent attention to detail
• Excellent Excel experience

This is a unique opportunity to join a fast paced, ambitious company with a competitive salary.

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

The Role

We are looking for an energetic, enthusiastic Core Network Engineer who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. The role will be responsible for design, engineering, and operations of a global core network and management of OTA campaigns. This is a great opportunity for an experienced engineer to demonstrate their technical and organisational ability, working in a small team of experienced engineers at the cutting edge of IoT technologies.

In this role you will be:

• Responsible for managing, maintaining, and developing Cubic’s core network infrastructure including STPs, OTA infrastructure and SMSC
• Managing and executing OTA campaigns
• Ensuring consistent uptime of the core network through monitoring network activity, troubleshooting network problems and outages, scheduling and performing network maintenance activities including upgrades and migrations
• Support the development, testing and integration of new network infrastructure
• Handling escalations from Level 2 and Level 3 support tickets related to customer issues and achieve timely resolutions
• Conscious of security at all layers
• A key point of contact for vendors and providers
• Participate in knowledge transfer with fellow engineers
• Innovate with existing and potential customers to develop needed and wanted solutions

The Person

• Technologies required: STP, HLR, HSS, Linux, SQL
• Technologies preferred: Roaming, OTA, DRA, PCRF, 5G
• Knowledge of network monitoring protocols and tools
• Minimum 5 years’ experience in core network infrastructure design and implementation
• Proven track record with working in small teams
• Knowledge of Network KPIs
• Experience with ITIL processes an advantage
• Excellent technical writing skills
• Excellent spoken and written English
• Previous experience working to aggressive timelines essential
• Excellent analytical and troubleshooting skills
• Ability to work unsupervised, prioritise your work and take responsibility for the completion of tasks
• Ability to manage multiple projects and tasks, solve problems and make decisions while under pressure

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

Job Brief

We are looking for an energetic and enthusiastic software developer who is committed to their work and is comfortable working in a fast paced, dynamic, and highly flexible environment. You will work in the design, development, testing and maintenance of market leading products and web applications in the Automotive, IoT and Enterprise business segments. You will be using frameworks, tools and principles within high performance teams who are driven and passionate about what they do and constantly try to improve themselves and other professionals around them.

Responsibilities

Work as a full stack developer to collaborate in the design and development of a new cloud based Platform as a Service solution to satisfy business requirements in the Automotive, IoT and Enterprise business segments

Write code within established standards, guidelines and best practices to efficiently implement new systems and enhance/maintain existing systems to high quality standards

Liaise with product owners and internal stakeholders to gather and address technical & design requirements in order to provide solutions to the new products being developed by the company

Document and record tasks and activities through JIRA or any other support tools used by the company;

Essential Requirements

• At least 3 years of relevant professional experience working on enterprise level systems as a full stack software developer exposed to both frontend and backend.
• Deep understanding of object-oriented design and related concepts.
• Experience developing software solutions using C# and .Net.
• Previous exposure to software projects that were implemented in a microservices architecture.
• Good understanding of how the web works conceptually, including technologies and concepts like HTTP, REST, SOAP & asynchronous processing.
• Experience using Git as a source control system.
• Good understanding of testing concepts such as unit testing and mocking, and experience writing unit.
• Practical experience of using Microsoft Azure to develop, test and deploy software.

Desirable Requirements

• Experience developing web applications using JavaScript frameworks and libraries like AngularJS, Knockout and/or React
• Familiarity with software development practices such as agile software development, continuous integration, continuous delivery and/or test driven development
• Good understanding of concepts like inversion of control and dependency injection.
• Experience using Azure DevOps to create build pipelines.
• Previous exposure to Microsoft Service Fabric, Azure ServiceBus or NServiceBus.

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

Background

Cubic Telecom has developed a strong portfolio of Automotive Industry and IoT solutions which have been deployed successfully in several markets globally, including North America We have delivered important live software and connectivity management solutions for the Automotive and Agri industries. We have resourced our team in the Detroit area to expand our business a partnership these customers and to open new opportunities with other USA based Automotive OEMs. Examples of key customers include VW, Audi, Porsche, Panasonic, Microsoft, Kymeta, Sirius and Verizon. We wish to appoint an experienced Customer Success Manager who has proven skills in the management of large customer accounts within the North America market. Automotive market. This opportunity is presented to you because you are a customer success professional with extensive experience in building trusted relationships and growing business within large enterprise clients, particularly within the Automotive sector.

The Role

Your role on behalf of Cubic Telecom is to development existing and new business relationships with key stakeholders and decision-makers within Cubic’s USA based Automotive OEMs and related partners The role is a mix of strengthen existing and new business partnerships (Farmer) and searching out and growing new business opportunities (Hunter), You will leverage your sales, relationship management and industry experience to open new opportunities and to work with the Cubic team to close new solution projects. Using your experience, you will identify and negotiate innovative solutions based around Cubic’s software platform and mobility products. Your skills and capability to create deep and trusted customer relationships will be an important contribution to Cubic’s growth strategy. The overall aim is to create deep relationships with our customers as long term strategic partners.

We expect you to:

• Establish trusted relationships and positive working partnerships with key stakeholders and stakeholder groups within Cubic’s existing client base in USA, Canada and Mexico.
• Work with and beyond the core Technical and Procurement groups to build these trusted relationships and working partnerships with business and decision-makers in functions across the customer’s organisation, such as strategy, research & development, product management, marketing and sales functions.
• Develop high quality opportunities for Cubic solutions with through deep understanding of needs, business challenges and business plans.
• Develop solution ideas into real projects, supporting the Cubic team to prepare proactive proposals, build Proofs of Concept (POC), roll out initial pilots and by providing important insights to influence product planning within Cubic.
• Manage the entire solution sales cycle: providing customers with valuable insights and offerings as part of an on-going consultative relationship; early identification of solution opportunities; selling trial projects or POCs; working with customer stakeholders on the development of clear requirement specifications; overseeing sales proposals and RFQ responses; negotiating major contracts; representing Cubic in important planning and steering groups; and ensuring full involvement and alignment of Cubic’s product and software engineering teams.
• Deliver revenue growth by maintaining meaningful customer relationships and expanding product adoption within the customer organisation.
• Stay current on the latest Automotive, IoT and Software industry trends.
• Collaborate and contract with key industry and technology partners to realise complete end to end solutions for our Automotive clients.

Key Experience and Competencies:

• 8+ years of experience in Account Management and Sales. Direct experience working with clients within the Automotive industry to identify business solutions will be a significant advantage
• Good understanding of the latest key enabling technologies impacting Automotive industry change – e.g. Advanced Driver Assist Systems (ADAS), Telematics, Navigation Software and Mobility applications.
• Extensive experience establishing relationships with decision-makers and influencers.
• Exceptional presentation skills and/or public speaking experience
• Ability to confidently represent Cubic Telecom’s solution and establish credibility as a subject matter expert in Automotive IoT solutions.
• Self-disciplined with the ability to work independently and a drive and ambition to win.
• Ability to travel as required by business objectives (assumes return to normalised business travel permissions and safety)
• Excellent knowledge of Excel, PowerPoint and Word
• Fast learner with passion for innovation, business development and success
• Self-motivated with a results-driven approach
• Open minded team player

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Sports and social activities
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

Job Brief

We are looking for an energetic, enthusiastic, and experienced senior software developer who is committed to their work and is comfortable working in a fast paced, dynamic and highly flexible environment. You will work in the design, development and testing of market leading products and web applications in the Automotive, IoT and Enterprise business segments. You will be using frameworks, tools and principles within high performance teams who are driven and passionate about what they do and constantly try to improve themselves and other professionals around them.

Responsibilities

• Work as a full stack developer to collaborate on the design and development of our cloud based PaaS solution.
• Write code within established standards, guidelines, and best practices to efficiently implement new systems and enhance existing systems to high quality standards.
• Liaise with product owners and internal stakeholders to gather and address technical & design requirements to provide solutions to the new products being developed by the company.
• Mentor and support junior developers through code reviews, pair programming or other methods as deemed necessary in a collaborative environment.
• Document and record tasks and activities through JIRA or any other support tools used by the company.

Essential Requirements

• At least 5 years of relevant professional experience working on enterprise level systems as a software developer whose area of expertise is backend.
• Deep understanding of object oriented design and related concepts.
• Experience developing software solutions using C# and .Net
• Excellent knowledge of how the web works conceptually, including technologies and concepts like HTTP, REST, SOAP & asynchronous processing.
• Experience using Git as a source control System
• Experience implementing testing concepts such as unit testing and mocking, and experience writing unit tests using frameworks like NUnit, xUnit, Moq or similar.
• Previous exposure to domain driven design, CQRS/Event Sourcing and layered architectures;
• Familiarity with software development practices such as agile software development, continuous integration, continuous delivery and/or test-driven development.

Desirable Requirements

• Previous exposure to software projects that were implemented in a microservices architecture.
• Previous exposure to Microsoft Azure, Service Fabric, Azure ServiceBus or NServiceBus.
• Previous exposure to NoSQL databases, particularly CosmosDB.
• Exposure to the Automotive, IoT and Enterprise business segments.
• Knowledge of concepts like inversion of control and dependency injection.
• Practical experience of working in Azure DevOps and creating build pipelines.

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

The Role

We are looking for an energetic, enthusiastic SIM Support Engineer to join the SIM DevOps team, as the team expands to support Cubic’s increasing customers and solutions portfolio.

The SIM DevOps team is responsible for delivering and supporting Cubic solutions in the SIM cards and Remote SIM Provisioning technologies, within state-of-the-art technology projects with world-wide reach. This team is part of the wider SIM Department, responsible for SIM card logistics and forecast, Tier1 management, participation in RFx processes, onboarding new suppliers and a wide range of innovative projects and solutions.

The successful candidate should be comfortable proactively working in a fast paced, highly flexible environment, bring a positive and collaborative attitude to work with an open and analytical mind.

This is a great opportunity for a junior engineer to demonstrate their technical, organisational abilities, working in a small team of experienced engineers at the cutting edge of IoT technologies, supporting other technical teams on full end to end solutions and being exposed to a diverse range of areas across the business.

In this role you will be:

• Delivering and supporting new features to the existing Cubic SIM solutions for IoT, M2M customers
• Collecting KPIs and producing regular reports to internal stakeholders
• Providing level 3 service desk support on:
• Over The Air (OTA) campaigns
• Remote SIM Provisioning (RSP) features
• SIM card features and applets
• Monitoring RSP systems, ensuring consistent uptime, reporting anomalies and liaising with vendors in issues resolution
• Interacting with the rest of the technology teams and gaining visibility of E2E process and solutions

The Person

• Minimum 2 years’ experience in telecoms support or Degree in Computer/Telecoms Engineering
• Ideally, experience with:
• Remote SIM Provisioning technologies GSMA SGP.02/22
• ETSI/3GPP smart card/(U)SIM specifications, ISO 7816, Global Platform specifications
• Telecom RAN and core network architecture
• On-hands experience with modem testing
• Monitoring and alerting tools e.g. DataDog, Zabbix
• Java, C#, scripting knowledge
• Proven track record in working with operations/support teams.
• Proactive and open-minded person with analytical & problem-solving thinking
• Fast learner and like to deep-dive within multiple technologies
• Quality focused individual with curiosity for technology
• Ability to work unsupervised and take responsibility for the completion of tasks.

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Tax saver scheme
• Bike to work scheme
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

The Company

Founded in 2009, Cubic Telecom has grown to become one of the leading providers of connectivity solutions and analytics services that help vehicle and IoT device manufacturers manage and grow revenue streams. Fast paced, smart, ambitious, and continually seeking new, ideas. That’s us, is it you? At Cubic you will find an environment filled with energy and collaboration, where we set out every day to improve not just the world, but ourselves and each other.

The Role

• We are looking for an experienced Project Manager who is comfortable working in a fast-paced, highly flexible, and innovative environment, with a passion for excellent customer experience.
• Responsibilities of the role include, but are not limited to:
• Project planning, monitoring, and delivery to agreed project objectives, quality, time, cost, and resource baselines
• Being the client facing representative during the project phase, working to optimise the engagement model, build trusted relationships and manage customer expectations with appropriate levels of transparency
• Managing project risks, assumptions, issues, and dependencies, including timely escalation of risks/issues as required
• Managing effective communications with external partners and internal teams
• Ensuring completion of the technical tasks while maintaining a “big picture” view
• Managing change control process during the project
• Driving the internal project team tasks through to delivery
• Engaging with multiple cross-functional & geographically distributed teams to ensure project goals are met
• Utilising Project Management tools to keep track of resources, deliverables and progress
• Contributing to ongoing development of PMO standards, processes & best practices for Program Governance

This role will be based in the US Cubic Offices in Detroit, Michigan, but some overseas travel will be required.

The Person

You will have a proven track record in exceptional client-facing project management skills, with the ability to own a project from start to finish. You will have experience in Software and/or Mobile Communications and/or Automotive Projects. With a methodical and logical approach to project management, you will have the ability to communicate successfully and succinctly to internal stakeholders and external clients at all levels. You will work well under pressure, with a proven ability to manage time and budget restrictions. This role will require you to work both as part of a team and independently.

Experience & Skillset

Essential:

• Minimum 5 years’ experience in a customer-facing Project Management role
• At least 3 years’ experience of software and/or telecommunications and/or automotive industry
• Strong ownership, communication, interpersonal, and cross functional project management skills
• Excellent influencing and negotiating skills and experience engaging with stakeholders at team and management levels both internally and with customers/partners
• Experience working with remote/geographically distributed teams
• Exceptional attention to detail
• Excellent data-driven analytical and problem-solving abilities
• Sound judgment & decision-making skills, and the ability to work under tight deadlines in a pressurised environment
• Ability to work well in a team environment
• A self-starter, who is intellectually curious and comfortable navigating ambiguity
• Experience with Agile Software Delivery Lifecycle
• Fluent English – written and spoken

Preferred:

• Experience in 3rd Party Integration Partner/Vendor Management
• Formal Project Management qualification or equivalent experience
• Experience with JIRA Portfolio, Advanced Excel skills, MS PowerPoint and/or other Project Management tools
• Third level business, technical or other relevant qualification

Benefits

• 25 days annual leave + 2 company days
• Health Insurance
• Pension Contribution
• ESOP
• Sports and social activities
• Great annual office outings (Summer BBQ, Christmas party, charity runs)
• Bits & Bobs days (Half day every quarter to get your Bits & Bobs done)
• Learning and Development Opportunities

Cubic Telecom is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.