We are seeking exceptional Customer Success Manager candidates who appreciate the value of client communication and care and can work within a highly motivated team and exciting market sector. You will join a team of 4 (with imminent expansion across multiple departments within the company) to help them expand their services for their rapidly growing client base. We’re looking for someone who is passionate about improving urban life for everyone, and ultimately wants to help us take our services to a global market. As a CSM you will be responsible for day-to-day customer success activities ranging from the initial stages of onboarding to continued engagement and retention.
The CSM will understand each customer's overall business requirements and act as a consultant to determine how VU.CITY can be used to meet their needs. The CSM will also work alongside other VU.CITY departments on initiatives that address customer needs, product improvements and on improving departmental efficiencies to help meet company goals.
Our Product Vision is to build a global platform that allows users to collaborate on projects, perform technical analysis and share results through visual storytelling across any industry. We’re looking for a Product Designer to join our 3D application team to help us build the most user-centric design, analysis and storytelling application possible. You’ll help us validate ideas and concepts through sketches, wireframes and prototypes, bringing a data-driven approach to product design. You’ll get to know our customers and then work closely with product and engineering to refine and implement your eye catching and beautiful designs.