United Kingdom Permanent Negotiable

Are you an experienced and talented Growth Specialist? 

Do you thrive within fast paced environments delivering new marketing strategies to senior stakeholders and successfully deliver on key company targets? 

If you answered yes to both of those questions, this could your ideal role!

This is a new high impact and exciting role that is key to our success. As the Head of Growth, you will have an entrepreneurial flare, exceptional work ethic and be able to provide creative solutions to support go-centric’s ambitious objectives. You will have a growth mindset, with the ability to take ownership of initiatives, build relationships and continuously strive to learn and bring different approaches to achieve results.

The successful candidate will be hands-on, inspiring the team through modelling best practise, providing guidance, intelligence and strategy around multi-channel campaigns and targets.

Start date Flexible
Location United Kingdom
Salary Negotiable
Hours per week 40
United Kingdom Permanent £30,000-£35,000pa

Are you an experienced Risk and Governance Manager? 

Do you thrive within fast-paced environments delivering attention to detail and adhering to governance policies? 

If you answered yes to both of those roles, this may be the ideal position for you! 

We are looking for a Risk and Governance Manager who will lead governance support on a day-to-day basis to support the growth of the business. The ideal candidate should be well organised, attentive to detail, a strategic thinker, enjoys working apart of a busy team and possess superb management and organisational skills.

Start date Flexible
Location United Kingdom
Salary £30,000-£35,000pa
Hours per week 40
United Kingdom Permanent £27,000-£30,000pa

Are you an experienced Project Leader?

Do you strive within a fast-paced environment?

If you answered yes to both of those questions, this may be the ideal role for you! 

The Project Leader will have a sharp business mind and a proven ability to strategize and implement projects & initiatives across various business functions and stakeholder levels. A confident leader, you will have a strong talent for project coordination, implementation and delegation while not deterred with supporting takes through to completion when required. Ultimately, you are motivated by the desire to optimize productivity and nurture project success from inception to completion.

The ideal candidate will oversee every aspect, including the planning, execution, monitoring, control, and closure. The Project Leader will ensure that timeframe targets and budgets are met.

Start date Flexible
Location United Kingdom
Salary £27,000-£30,000pa
Hours per week 40
Glasgow Permanent £9.90ph

We are looking for Customer Service Specialist to join our team.

As a Customer Service Specialist you will provide quality support, advice and guidance service to both internal and external customers contributing to the improvement of road safety, environmental standards and the reduction of vehicle crime.

Start date 23/05/2022
Location Glasgow
Salary £9.90ph
United Kingdom Permanent £9.90ph

We are looking for Customer Service Advisors to join our team.

As a Customer Service Advisor, you will deal with all customer enquiries on the phone and live chat, from checking stock availability, dealing with customer technical product queries, chasing up outstanding customer orders and making sure you keep the customer informed of any delays or changes in delivery requests.

We would look for you to maximise the margin generated from every customer opportunity, using a combination of up selling, customer retention, new customer acquisition and cross-selling, with the aim of satisfying the needs and requirements of our customers in a professional, responsive, and effective manner.

Start date 23/05/2022
Location United Kingdom
Salary £9.90ph
United Kingdom Permanent £9.90ph

Are you an experienced Complaint Handler? 

Do you thrive in fast-paced environments whilst offering the best service to members of the public? 

If you answered yes to both of those questions, this could be the ideal role for you! 

Go-centric are looking for a resilient, positive, and confident Complaint Handler to join our operations team to deliver first class customer service using inbound telephony channels. You will be working as part of a team delivering a first class, professional customer service, ensuring that customer enquiries are resolved at the first point of contact. There will be an element of complaint handling and conflict resolution within this role. General enquiries will include checking the customers status whilst following government guidelines and advising any progress and next steps to the customer.

Start date 23/05/2022
Location United Kingdom
Salary £9.90ph
United Kingdom Permanent £24,000-£28,000pa

Are you an experienced HR Generalist?

Do you thrive in fast-paced environments giving expert advice to internal stakeholders?

If you answered yes to both of those questions, this may be the ideal role for you!

Our HR Generalist will be responsible for providing first line HR support. They will work closely with the HR Business Partner supporting on various generalist tasks. The right candidate will be able to coordinate and manage both administrative and strategic duties, helping us to plan and administer important functions. As a people centric business, we understand that hiring the right HR professional will help our people thrive

Start date Flexible
Location United Kingdom
Salary £24,000-£28,000pa
Hours per week 40
United Kingdom Permanent £30,000pa

Are you an experienced Tactical Planning Manager looking for your next challenge?

Do you strive within a fast paced environment?

If you answered yes to both of those questions, this may be the perfect role for you! take a look at the responsibilities below and hit 'apply' if this is your next adventure.

Our Tactical Planning Managers manage Real Time Analysts and ensure work is done efficiently and effectively to help the growth of the company. Reporting into the Head of Resource Planning, this role will manage the day to day delivery of the planning related mechanisms across a number of clients and be responsible for representing the planning department at both internal and external stakeholder level.

Start date Flexible
Location United Kingdom
Salary £30,000pa
Hours per week 40
United Kingdom Permanent Starting at £30,000pa

Are you an experienced Account Manager?

Do you thrive within fast paced environments offering clients the best possible services? 

If you answered yes to both of those questions, then this may be the ideal role for you! 

Our Account Managers are expert communicators to serve as point of contact for clients and internal stakeholders. The purpose of the role is to retain large contracts with clients on behalf of the business, ensure that the client’s requirements are met consistently and to develop opportunities for the expansion of current contracts and the potential for the addition of new ones supporting the overall business strategy.

Start date Flexible
Location United Kingdom
Salary Starting at £30,000pa
Hours per week 40
United Kingdom Permanent £30,000-£40,000pa

Are you an experienced Forecasting and Scheduling Manager? 

Do you thrive within fast paced environments; to deliver and enhance the ongoing growth of the company?

If you answered yes to both of those questions, this could be the ideal role for you!

Reporting into the Head of Resource Management, the successful person will be responsible for making sure staffing within the business is optimised and delivered across multiple client campaigns. The Forecasting and Scheduling Manager will be required to work with complex capacity and forecasting models, build engaging schedule patterns to fit customer demand and utilise the WFM platform to manage and report on headcount to the wider business.

Start date Flexible
Location United Kingdom
Salary £30,000-£40,000pa
Hours per week 40
United Kingdom Permanent Starting from £33,000pa

Are you an experienced Information Analyst looking for your next opportunity?

Do you strive in fast paced environments who can easily analyse and understand key information to help an organisation succeed?

If you said yes to those two questions then this may be the ideal role for you! Take a look at the responsibilities below and hit 'apply'. 

As the Senior Information Analyst, you will be familiar with providing operational insights using a variety of data sources and translating this into operational activity delivering real-time performance improvements. Along with previous experience in a similar role, and any relevant qualifications, you will be able to demonstrate excellent organisational and communication skills. You will have first class and well-developed data analysis skills in an operational call centre context. You will also have a flexible and proactive approach to your work, actively seeking out opportunities to make continual improvements.

Start date Flexible
Location United Kingdom
Salary Starting from £33,000pa
Hours per week 40
United Kingdom Permanent £26,000pa

Are you an experienced Leadership and Management Trainer?

Do you strive within a fast-paced environment encouraging growth and progression?

If you answered yes to both of those questions, this could be your ideal role!

Go-centric are looking for an experienced Leadership and Management Trainer with a natural and engaging flair for delivery to join our truly amazing company. It’s an excellent opportunity for an experienced candidate who can prepare and deliver bespoke training to a varied audience in a virtual environment. The successful person will have a proactive approach, the passion to develop others and the drive and ambition to make a difference.

Start date Flexible
Location United Kingdom
Salary £26,000pa
Hours per week 40
United Kingdom Permanent £35,000pa

Are you an experienced IT Service Desk Manager?

Do you strive within fast-paced environments and helping the continuous growth of a company?

If you answered yes to both of those questions, this may be the ideal role for you! 

You will be responsible for managing a Service Desk team supporting over 1,200 employees. The systems you will be supporting include internal business systems and client third-party systems. We have very tight SLAs with our clients which require our systems to be operationally available 24/7 days a week. You will understand business objectives and how IT plays its part in those, delivering all IT components required. You will need to agree KPIs for the team and support/develop the team to perform at their best.

Start date Flexible
Location United Kingdom
Salary £35,000pa
Hours per week 40
United Kingdom Permanent £24,500pa

Are you an experienced Team Leader looking for your next opportunity? Do you enjoy working within a fast paced environment, coaching others to achieve their goals? If you answered yes to both of those questions, this could be your next career! 

We need people who have experience in supporting the Operations Manager with the successful delivery of the business through the ownership of day-to-day shift delivery. Through the direct management of a team of Customer Service Advisors, this role will take accountability for the delivery of the teams' KPIs, ensuring we provide a consistently high level of customer service for our clients.

Start date Flexible
Location United Kingdom
Salary £24,500pa
Hours per week 40