Do you have experience building high-performing sales teams and exceeding sales targets?

Movera is looking for a passionate and strategic sales leader to spearhead our Direct Sales Team. This is your chance to make a real impact, leading the charge in telephone-based sales growth and performance within the direct UK house moving sector.

In this role you will manage and coach a talented team, driving their performance and propelling them to achieve their sales goals. You will be responsible for turning referrals into revenue with a specific focus on dealing with referred sales leads from estate agents, brokers and direct customers.

This role goes beyond just sales, however, as Head of Direct sales, you'll have a strategic influence on expanding Movera, CLG, and ONP, leaving your mark on the UK house moving landscape.

What We are Looking For:

• A proven leader with a track record of building and motivating telephone sales teams.
• A customer champion, passionate about exceeding expectations and building lasting relationships.
• A strategic thinker with a hunger to make a real impact on a growing company.

If this sounds like you, we want to hear from you!

Key Responsibilities

1. Leading and managing the Direct Sales team: The Head of Direct Sales is responsible for providing leadership, guidance, and support to the telephone based Direct Sales Team. This involves setting performance targets, motivating the team, and fostering a positive and high-performance culture.
2. Develop sales strategies: The Head of Direct Sales will work with Marketing and Commercial functions to develop and implement sales strategies and tactics to drive revenue growth. This includes identifying target markets, defining sales objectives, and determining the most effective approaches to achieve sales targets.
3. Monitoring and analysing sales performance: The role will monitor and analyse sales performance metrics to evaluate the effectiveness of sales strategies and identify areas for improvement. This involves tracking key performance indicators (KPIs), analysing sales data, and providing insights to the wider teams.
4. Coaching and training: The Head of Direct Sales will provide guidance, coaching, and training to the Direct Sales Team to enhance their skills and productivity. This includes conducting regular performance evaluations, providing constructive feedback, and implementing training programs to address skill gaps.
5. Collaborating with other departments: The role will work closely with other departments, such as marketing, customer relations, commercial and partnerships to ensure we maximise sales opportunities. This involves coordinating efforts, sharing information, and aligning strategies to achieve common goals.
6. Leading insights: Lead the Direct to Consumer market insights program and ensure we are informed about market trend and competitor activities including pricing and propositions to inform strategic recommendations and change.

Person Specification

• Sales Expertise: A strong understanding and successful track record of sales techniques, including prospecting, rapport building, lead generation, objection handling, and closing deals is essential.
• Coaching and Training: The ability to coach and train team members to improve their sales skills and achieve targets is vital. This involves identifying areas for improvement, providing constructive feedback, and implementing training programs.
• Leadership Skills: The ability to lead and motivate a team is crucial. This includes setting goals, providing guidance and support, and fostering a positive, hungry and productive team culture.
• Communication Skills: Excellent verbal and written communication skills are necessary for effectively conveying sales strategies, providing feedback, and building relationships with clients and internal stakeholders.
• Analytical Skills: Being able to analyse sales data and metrics is important for identifying trends, assessing team performance, and making data-driven decisions to optimise sales strategies.
• Customer Focus: A focus on understanding customer needs and delivering excellent customer service is essential for building and maintaining strong relationships with clients.

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.