Stoke on Trent Full Time

ONP Solicitors, part of Movera, is looking for experienced and ambitious conveyancers to join our well-established and industry leading Conveyancing team in Stoke.

As a leading and modern conveyancing firm, ONP Solicitors is enabled by technology, but with people at the heart of everything we do. Our first-class conveyancing teams across Stockport, Stoke and Leeds offer the best possible service for our clients, and we are searching for skilled conveyancers, with great client care skills, to be part of our fantastic Stoke team.

What we can offer:

  • Friendly, flexible and supportive environment
  • Option for hybrid working available after initial training/settling in period
  • Competitive base salary and monthly/quarterly bonuses
  • Excellent training, development and career progression opportunities
  • An interesting and varied caseload

What you’ll do:

  • Process the sale/purchase from instruction through to completion liaising with all parties to include mortgage brokers, estate agents, solicitors and clients throughout the transaction.
  • Manage a large mixed case load comprising of freehold, leasehold, new build and shared ownership transactions.
  • Proactively communicate and build strong relationships with clients and third parties keeping them regularly updated of progress.
  • Provide an exceptional service both to the client but also to introducers and third parties.
  • Recognise potential risks and resolve issues without putting the client or business at risk.
  • Responsibility to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements.
  • Preparing and issuing contract papers on any related sale.
  • Analysing search results.
  • Liaising with Help to Buy and mortgage lenders regarding drawing down client funds.
  • Preparing completion statements and invoices.
  • Dealing with exchange of contracts and legal completion.

Full-time permanent role, Mon-Fri.

What you'll need:

  • At least 2 years previous Conveyancing experience, managing your own busy caseload.
  • A passion for delivering excellent client service.
  • Great communication skills - written & verbal.
  • High level of attention to detail.

We are an equal opportunities employer, and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Stoke on Trent
Hours per week
37.5
Stockport Full Time

Are you looking for a role that can genuinely offer you excellent training and a structured career path? Would you like to join a forward-thinking & innovative legal services business that puts people first?

If you’re highly motivated, keen to learn and career-driven, then this could be the opportunity for you!

Our newly-developed Training Academy for Trainee Property Lawyers will start in June 2024 based from our superb offices in central Stockport.

You will embark on a comprehensive 4-month journey that will equip you with the essential knowledge, skills, and hands-on experience required to manage your own cases effectively and provide exceptional client experience.

Here's what you can expect:

  • In-depth, interactive training sessions covering legal knowledge, systems and processes essential to the role
  • Develop new skills, including customer service, communication, and time management, aimed at delivering exceptional service to our clients and partners
  • Ongoing mentorship, constructive feedback, and support as you engage with live files and build your case load

The Role:

After the initial 4-month training programme, you will join one of our Conveyancing Teams where you will continue to build your own caseload. You will liaise with clients, brokers and lenders, helping to ensure that everything is in place to complete a, sale or property purchase transaction.

Day-to-day duties will include:

  • Accurately inputting data onto a case management system.
  • Logging and actioning mail and other documents. Verifying client identification.
  • Contacting clients; providing guidance and advice and updating them regularly of progress.
  • Liaising with lenders, brokers, solicitors, estate agencies and other third parties.
  • Dealing with case enquiries by telephone and email.
  • Ensuring detailed telephone notes are maintained throughout the transaction.
  • Working from a task list; following up prompts and actioning accordingly.
  • Checking and assessing legal information and documents in line with agreed processes.
  • Completing activities to ensure compliance with anti-money laundering regulations.
  • Proactively chasing third parties including solicitors, lenders and brokers for signed documents.
  • Completing searches, reviewing findings and reporting back to clients.
  • Preparing transfer documents, letters and invoices.
  • Requesting and checking all documents are in place and ready for exchange / completion.
  • General housekeeping filing and administration.
  • Ensure compliance with ONP company policy.

Who Are We?

ONP Solicitors, part of Movera, are a well-established law firm based in Stockport, Leeds & Stoke, providing legal services across the UK. We specialise in a number of different practice areas and are proud to be one of the leading providers of legal services to the residential property and remortgage markets. Every day, we help thousands of our clients to navigate the legal side of buying, selling and re-mortgaging their properties!

Why Should You Consider a Career in Conveyancing?

Be part of life-changing moments: Help people achieve their dream of homeownership by guiding them through the legal aspects of buying and selling property. Witness their joy and satisfaction upon completion.

Job Security: The housing market is a constant, and conveyancers are crucial players. Enjoy stable employment with consistent demand for your skills.

Develop diverse skills: Combine legal knowledge with excellent communication, problem-solving, and organizational skills. Learn about property law, financial regulations, and negotiation tactics.

Career progression: ONP Solicitors offers various paths for growth and specialisation for every stage of your conveyancing career.

Intellectual challenge and variety: Each transaction presents unique challenges and requires meticulous attention to detail. No two days are ever the same!

Technology integration: Embrace technology advancements that streamline processes and enhance efficiency. Stay ahead of the curve in a dynamic field.

Flexible work options: Opportunity for hybrid working to achieve a healthy work-life balance.

What You’ll Need

  • A good general education to A-Level or equivalent.
  • Client-focused with strong communication skills – written and verbal.
  • Excellent organisational skills with ability to prioritise effectively.
  • Good IT skills.
  • An eye for detail.

The planned start date is 2nd September- please be aware that unfortunately we cannot accommodate any holidays of more than a couple of days during the first 8 weeks.

We are an equal opportunities employer, and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Stockport
Hours per week
37.5
Stockport Full Time

Launch your property career by joining our forward-thinking Post-Completion Team!

Are you passionate about the property industry and eager to make a real impact? Do you thrive in a collaborative environment where your ideas are heard and valued? If so, then this is the opportunity for you!

We're seeking a motivated individual to join our innovative legal services business and embark on a rewarding career journey in the world of property. You'll be part of a team that's committed to putting people first, both our clients and our employees.

If you have superb attention detail, great Excellent communication skills and wish to pursue a legal career then this could be the opportunity for you!

Role:

As a Post Completion Administrator, you'll be dealing with submissions to land registry. Your role is pivotal in ensuring that every transaction runs smoothly and leaves a positive impression on all external stakeholders.

Key Responsibilities:

• Assist departments throughout the firm with Land Registry Registration and post completion requirements.

• Corresponding with the Land Registry by edrs, phone, post and email

• Liaising with other firms of solicitors, management companies and mortgage lenders by phone and email.

• Administrative duties including archiving, data entry, photocopying and filing.

• Answering incoming calls and dealing with enquiries from the Land Registry.

• Other ad-hoc administrative duties as and when required.

• Work to and maintain Service Level Agreements

• Ensure compliance with ONP company policy

• Any other duties as required by the business

Person Specification:

• Excellent communication skills, both verbal and written, with a friendly and approachable demeanour.

• Strong attention to detail abilities

• The capability to remain calm and composed under pressure.

• Excellent organisational skills with ability to priorities effectively.

• Proficiency in basic computer skills

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Stockport
Hours per week
37.5
Stockport Full Time

We are searching for experienced and ambitious conveyancers to be part of our first-class conveyancing team at our impressive, contemporary Stockport office.

As a leading and modern conveyancing firm, ONP Solicitors, part of Movera, is enabled by technology, but with people at the heart of everything we do. Our first-class conveyancing teams across Stockport, Stoke and Leeds offer the best possible service for our clients, and we are searching for skilled conveyancers, with great client care skills, to be part of our fantastic Stockport team.

What we can offer:

  • Friendly, flexible and supportive environment
  • Option for hybrid working available after initial training/settling in period
  • Competitive base salary and monthly/quarterly bonuses
  • Excellent training, development and career progression opportunities
  • An interesting and varied caseload

What you’ll do:

  • Process the sale/purchase from instruction through to completion liaising with all parties to include mortgage brokers, estate agents, solicitors and clients throughout the transaction.
  • Manage a large mixed case load comprising of freehold, leasehold, new build and shared ownership transactions.
  • Proactively communicate and build strong relationships with clients and third parties keeping them regularly updated of progress.
  • Provide an exceptional service both to the client but also to introducers and third parties.
  • Recognise potential risks and resolve issues without putting the client or business at risk.
  • Responsibility to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements.
  • Preparing and issuing contract papers on any related sale. Analysing search results.
  • Liaising with Help to Buy and mortgage lenders regarding drawing down client funds.
  • Preparing completion statements and invoices.
  • Dealing with exchange of contracts and legal completion.

Full-time permanent role, Mon-Fri.

What you'll need:

  • At least 2 years previous Conveyancing experience, managing your own busy caseload.
  • A passion for delivering excellent client service
  • Great communication skills - written & verbal
  • High level of attention to detail

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Stockport
Hours per week
37.5
Stockport Full Time

Do you have experience building high-performing sales teams and exceeding sales targets?

Movera is looking for a passionate and strategic sales leader to spearhead our Direct Sales Team. This is your chance to make a real impact, leading the charge in telephone-based sales growth and performance within the direct UK house moving sector.

In this role you will manage and coach a talented team, driving their performance and propelling them to achieve their sales goals. You will be responsible for turning referrals into revenue with a specific focus on dealing with referred sales leads from estate agents, brokers and direct customers.

This role goes beyond just sales, however, as Head of Direct sales, you'll have a strategic influence on expanding Movera, CLG, and ONP, leaving your mark on the UK house moving landscape.

What We are Looking For:

  • A proven leader with a track record of building and motivating telephone sales teams.
  • A customer champion, passionate about exceeding expectations and building lasting relationships.
  • A strategic thinker with a hunger to make a real impact on a growing company.

If this sounds like you, we want to hear from you!

Key Responsibilities

  1. Leading and managing the Direct Sales team: The Head of Direct Sales is responsible for providing leadership, guidance, and support to the telephone based Direct Sales Team. This involves setting performance targets, motivating the team, and fostering a positive and high-performance culture.
  2. Develop sales strategies: The Head of Direct Sales will work with Marketing and Commercial functions to develop and implement sales strategies and tactics to drive revenue growth. This includes identifying target markets, defining sales objectives, and determining the most effective approaches to achieve sales targets.
  3. Monitoring and analysing sales performance: The role will monitor and analyse sales performance metrics to evaluate the effectiveness of sales strategies and identify areas for improvement. This involves tracking key performance indicators (KPIs), analysing sales data, and providing insights to the wider teams.
  4. Coaching and training: The Head of Direct Sales will provide guidance, coaching, and training to the Direct Sales Team to enhance their skills and productivity. This includes conducting regular performance evaluations, providing constructive feedback, and implementing training programs to address skill gaps.
  5. Collaborating with other departments: The role will work closely with other departments, such as marketing, customer relations, commercial and partnerships to ensure we maximise sales opportunities. This involves coordinating efforts, sharing information, and aligning strategies to achieve common goals.
  6. Leading insights: Lead the Direct to Consumer market insights program and ensure we are informed about market trend and competitor activities including pricing and propositions to inform strategic recommendations and change.

Person Specification

  • Sales Expertise: A strong understanding and successful track record of sales techniques, including prospecting, rapport building, lead generation, objection handling, and closing deals is essential.
  • Coaching and Training: The ability to coach and train team members to improve their sales skills and achieve targets is vital. This involves identifying areas for improvement, providing constructive feedback, and implementing training programs.
  • Leadership Skills: The ability to lead and motivate a team is crucial. This includes setting goals, providing guidance and support, and fostering a positive, hungry and productive team culture.
  • Communication Skills: Excellent verbal and written communication skills are necessary for effectively conveying sales strategies, providing feedback, and building relationships with clients and internal stakeholders.
  • Analytical Skills: Being able to analyse sales data and metrics is important for identifying trends, assessing team performance, and making data-driven decisions to optimise sales strategies.
  • Customer Focus: A focus on understanding customer needs and delivering excellent customer service is essential for building and maintaining strong relationships with clients.

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Stockport
Hours per week
37.5
Stockport Full Time

Ready to level up your customer service game while making a real impact in the legal industry?

Join our vibrant Client Relations team at a forward-thinking & innovative legal services company that prioritises people first.

We're searching for passionate, personable, and professional individuals who thrive on building relationships and exceeding client expectations. If you have great communication skills and love connecting with people, this could be the role for you!

Who we are:

Join our dynamic team at Movera (which includes our brands, ONP, Grindey’s, CLG) where we strive to revolutionise the conveyancing process with exceptional customer service. As a leading provider in the industry, we pride ourselves on delivering seamless experiences for our clients. We embody four core values that guide everything we do: finding a better way, making a difference, for people, and taking time to celebrate.

Role:

As a Client Relations Advisor, you'll be the friendly voice that embodies our values and guides our clients through their property transactions. Your role is pivotal in ensuring that every interaction leaves a positive impression and helps ease any concerns our clients may have.

Responsibilities:

• Provide outstanding customer service via phone and email, assisting clients with inquiries related to conveyancing and remortgage processes.

• Educate clients on various stages of property transactions, explaining legal terms and procedures in a clear and empathetic manner.

• Act as a liaison between clients and case managers, ensuring smooth communication and timely resolution of any issues.

• Maintain accurate records of client interactions and transactions, updating databases with relevant information.

• Proactively identify opportunities to improve customer satisfaction and streamline processes within the call centre.

Person Specification:

• Excellent communication skills, both verbal and written, with a friendly and approachable demeanour.

• Strong problem-solving abilities and the capacity to remain calm and composed under pressure.

• Prior experience in customer service.

• Familiarity with conveyancing processes and terminology is a plus but not required; we provide comprehensive training.

• Proficiency in basic computer applications and the ability to learn new software quickly.

Benefits:

• Flexible start times of 8:30am or 9:00am with a 5:00pm finish

• Competitive salary

• Comprehensive training and ongoing support to enhance your skills and knowledge.

• Opportunities for career growth and advancement within the company.

• A positive and inclusive work environment where your contributions are valued and recognised.

• Health and wellness benefits package.

• 25 days annual leave + day off for your birthday

The planned start date is 3rd June - please be aware that unfortunately we cannot accommodate any holidays of more than a couple of days during the first 4-6 weeks.

We are an equal opportunities employer, and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Stockport
Hours per week
37.5
London Full Time

Cavendish Legal Group are looking for an experienced Conveyancing Paralegal to join our highly successful Conveyancing team, based in our Snow Hill Office, on a full-time basis with the opportunity for flexible homeworking.

As a Conveyancing Paralegal at CLG, you will be part of one of the country’s leading law firms in this field. Our team are well respected within the industry and offer unparalleled customer service. We believe our people are our biggest asset and, although we are a leader in the industry, we have an ethos of ‘family values’ and a friendly and supportive working environment.

The Role:

You will support an experienced Solicitor with their varied residential property caseload, dealing with all aspects of the conveyancing transaction using the industry’s leading Case Management system.

The role would suit someone who has experience working as a Conveyancing Paralegal and assisting with a mixed sale and purchase caseload of freehold, leasehold, shared ownership and new build transactions.

Key Responsibilities:

  • Support the Solicitor to ensure that all files are progressed in a timely manner.
  • Ensure all allocated files are maintained in good order and in compliance with Service Level Agreements and in accordance with regulatory and statutory requirements.
  • Deal with case enquiries by telephone and email delivering a first-class customer service experience.
  • Optimise the client experience through use of our conveyancing systems and technology.
  • Liaise with Clients, Lenders, Mortgage Brokers and other Solicitors.
  • Ensure detailed telephone notes are maintained throughout transactions and deal with emails and telephone calls in a timely manner.
  • Obtain redemption statements and carrying out pre-completion searches.
  • Submitting usual property searches.
  • Assist with carrying out completions and the administrative work between Exchange and Completion.
  • Prepare and deal with Requisitions on Title.
  • Prepare completion statements, invoices, and exchange/completion letters.
  • Undertake any additional tasks as required by the Case Manager/ Senior Case Manager.
  • Working from a task list; following up prompts and actioning accordingly .
  • Accurately inputting data into a case management system.

The Person:

  • At least 2 years' experience as a Conveyancing Paralegal or in a similar role.
  • Experience working in transactional with exposure to leasehold and new build files.
  • Excellent communication skills with the ability to build strong client relationships.
  • Experience using Case Management Systems, Visual Files preferred.
  • Excellent organisational skills with ability to prioritise effectively.

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
London
Hours per week
37.5
London Full Time

Cavendish Legal Group, part of Movera, are looking to recruit an experienced Conveyancing Solicitor to work within the Conveyancing department, based in Snow Hill, London EC1A, on a full-time basis with flexible home working as an option subject to work requirements.

We specialise in a number of different practice areas and have grown substantially over the years to become one of the leading providers of legal services to the property market. This is a fantastic opportunity to join a well-established and successful Conveyancing team and work alongside highly experienced Solicitors, who are experts in their field.

The Role:

You will manage a varied residential property caseload, dealing with all aspects of the conveyancing transaction using the industry’s leading Case Management system.

The role would suit a qualified solicitor who has experience managing a mixed sale and purchase caseload of freehold, leasehold, shared ownership and new build transactions.

Key Responsibilities

  • Manage own caseload, monitoring and delivering fully against personal targets
  • Independently establish priorities and manage deadlines
  • Proactively and efficiently manage transaction, whilst managing Client expectation
  • Responsible for file from opening through to completion, ensuring that all files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements
  • Provide clients with legal advice relevant to their cases, recording the advice and representing the best interests of the client in the transaction
  • Taking instructions from clients and drafting the necessary legal documents and contracts for each case
  • Proactively deal with the other side solicitors, mortgage lenders, brokers, clients and local authorities
  • Deal with complex enquiries, researching previous cases and relevant laws so as to provide accurate advice
  • Recognise potential risks and resolve issues without putting the client or business at risk
  • Comply at all times with the Solicitors Regulation Authorities Rules
  • Ensure that all files are billed correctly with the appropriate fees and on completion funds are sent to the correct place
  • Provide supervision, support and coaching to Paralegals
  • Optimise the client experience through use of our conveyancing systems and technology
  • Provide an exceptional service both to the client but also to introducers and third parties
  • Develop a culture of teamwork and high performance with a strong focus on customer care.

Person Specification

  • At least 3+ years’ experience managing a residential property portfolio of cases from inception to completion
  • Experience in New Build and Shared Ownership essential
  • Thorough understanding of various property laws
  • Commercial awareness, keeping up to date with business and industry news
  • Resilience with the ability to work effectively under pressure and to strict deadlines
  • Strong problem-solving skills, an analytical approach to come to the best legal solutions.
  • Attention to detail, extremely accurate in research and in the drafting of documents.
  • Enthusiasm for delivering a high level of customer service
  • Enthusiastic team-player and natural self-starter able to work on own initiative
  • Ability to be flexible and empathetic to deliver client needs

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
London
Hours per week
37.5
London Full Time

Cavendish Legal Group, part of Movera, are looking to recruit an experienced Conveyancer to join our highly successful Conveyancing Team, based in Snow Hill, London EC1A, on a full-time basis with flexible home working as an option subject to work requirements.

We specialise in a number of different practice areas and have grown substantially over the years to become one of the leading providers of legal services to the property market. This is a fantastic opportunity to join a well-established and successful Conveyancing team and work alongside highly experienced Solicitors, who are experts in their field.

The Role:

You will manage a varied residential property caseload, dealing with all aspects of the conveyancing transaction using the industry’s leading Case Management system.

The role would suit someone who has experience managing a mixed sale and purchase caseload of freehold, leasehold, shared ownership and new build transactions.

Key Responsibilities

  • Manage own caseload, monitoring and delivering fully against personal targets
  • Independently establish priorities and manage deadlines
  • Proactively and efficiently manage transaction, whilst managing Client expectation
  • Responsible for file from opening through to completion, ensuring that all files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements
  • Provide clients with legal advice relevant to their cases, recording the advice and representing the best interests of the client in the transaction
  • Taking instructions from clients and drafting the necessary legal documents and contracts for each case
  • Proactively deal with the other side solicitors, mortgage lenders, brokers, clients and local authorities
  • Deal with complex enquiries, researching previous cases and relevant laws so as to provide accurate advice
  • Recognise potential risks and resolve issues without putting the client or business at risk
  • Comply at all times with the Solicitors Regulation Authorities Rules
  • Ensure that all files are billed correctly with the appropriate fees and on completion funds are sent to the correct place
  • Provide supervision, support and coaching to Paralegals
  • Optimise the client experience through use of our conveyancing systems and technology
  • Provide an exceptional service both to the client but also to introducers and third parties
  • Develop a culture of teamwork and high performance with a strong focus on customer care.

Person Specification

  • At least 3+ years’ experience managing a residential property portfolio of cases from inception to completion
  • Experience in New Build and Shared Ownership essential
  • Thorough understanding of various property laws
  • Commercial awareness, keeping up to date with business and industry news
  • Resilience with the ability to work effectively under pressure and to strict deadlines
  • Strong problem-solving skills, an analytical approach to come to the best legal solutions.
  • Attention to detail, extremely accurate in research and in the drafting of documents.
  • Enthusiasm for delivering a high level of customer service
  • Enthusiastic team-player and natural self-starter able to work on own initiative
  • Ability to be flexible and empathetic to deliver client needs

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
London
Hours per week
37.5
London Full Time

Do you thrive in a fast-paced environment where your efforts directly impact a company's success?

Part of the Movera group of businesses, Cavendish Legal Group, London's premier property law firm, seeks a driven Sales Executive join their expanding team.

CLG boasts a prestigious client base and a long-standing reputation for excellence in various property transactions, including Shared Ownership, Buy-to-Let, and New Build developments.

In this role, you'll be the architect of CLG's growth, leveraging established relationships with key partners like Estate Agents, Brokers, and Developers.

Why Join Us?

  • Drive Sales & Revenue: Identify and convert warm referrals from established partners, securing new clients through proactive outreach.
  • Be Part of a Winning Team: Collaborate with the central Direct Sales team, sharing best practices and exceeding targets together.
  • Prime London Location: Work in the heart of the City of London, surrounded by a vibrant business atmosphere.
  • Lucrative Bonus Scheme: Be rewarded for your hard work & sales conversions.

If you are results-oriented sales professional with a passion for exceeding expectations? We want to hear from you!

Key Responsibilities

  • Working with the Head of Department and Relationship Director to inform best practice and knowledge of our Partners client base and the needs of each customer segment.
  • Conducting outbound communication (both written and verbal) to potential customers that have already requested more information regarding CLG’s services, further qualifying these referrals and working to conversion.
  • Dealing with and closing inbound leads that arrive into the business, proving advice and guidance to prospective clients with the aim of converting these leads.
  • Engage in consultative selling by building rapport, dealing with queries and objections, understanding customer needs, and providing appropriate guidance and support to increase conversions.
  • Meet or exceed daily, weekly, monthly, and quarterly sales targets set by the Head of Direct Sales.
  • Ensure the accuracy and up-to-date records of customer interactions and sales activities in a CRM system.
  • Collaborate with the Head of Department and Relationship Manager to develop effective sales strategies and share best practices.
  • Provide feedback to the marketing team on customer preferences and market trends and verbatim.

Person Specification

Proven experience in a similar sales role, preferably in a B2C environment.

  • Previous experience in Estate Agency or Legal is desirable
  • Excellent communication skills, both verbal and written
  • Ability to build rapport and establish relationships with customers over the phone and at distance.
  • Strong persuasive and negotiation skills.
  • Results-driven with a track record of meeting or exceeding sales targets.
  • Ability to work independently and as part of a team.
  • Proficient in using CRM software and other sales tools.
  • Knowledge of the industry is a plus.

If you are a driven and customer-focused individual with a proven track record in managing a telephone-based sales team, we would love to hear from you. Join our team and play a key role in expanding CLG, ONP and Movera and shape the future of the UK House Moving Sector.

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
London
Hours per week
37.5
Leeds Full Time

ONP Solicitors' newly-established conveyancing team in Leeds is growing, and we’re looking for ambitious, experienced conveyancers to join us!

As a leading and modern conveyancing firm, ONP Solicitors, part of Movera, is enabled by technology, but with people at the heart of everything we do. Our first-class conveyancing teams across Stockport, Stoke and Leeds offer the best possible service to our clients, and we are searching for skilled conveyancers, with great client care skills, to be part of our fantastic Leeds team.

What we can offer:

  • Friendly, flexible and supportive environment.
  • Option for hybrid working available after initial training/settling in period.
  • Competitive base salary and monthly/quarterly/annual bonuses.
  • Excellent training, development and career progression opportunities.
  • An interesting and varied caseload.

What you’ll do: 

  • Process the sale/purchase from instruction through to completion liaising with all parties to include mortgage brokers, estate agents, solicitors and clients throughout the transaction.
  • Manage a large mixed case load comprising of freehold, leasehold, new build and shared ownership transactions.
  • Proactively communicate and build strong relationships with clients and third parties keeping them regularly updated of progress.
  • Provide an exceptional service both to the client but also to introducers and third parties.
  • Recognise potential risks and resolve issues without putting the client or business at risk.
  • Responsibility to ensure that all allocated files are maintained in good order in compliance with Service Level Agreements (SLA’s) and in accordance with regulatory and statutory requirements.
  • Preparing and issuing contract papers on any related sale.
  • Analysing search results.
  • Liaising with Help to Buy and mortgage lenders regarding drawing down client funds.
  • Preparing completion statements and invoices.
  • Dealing with exchange of contracts and legal completion.

Full-time permanent role, Mon-Fri.

What you'll need:

  • At least 2 years previous Conveyancing experience, managing your own busy caseload.
  • A passion for delivering excellent client service.
  • Great communication skills - written & verbal.
  • High level of attention to detail.

We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Leeds
Hours per week
37.5
Leeds Full Time £40,000 - £60,000

ONP Solicitors, part of Movera, are looking to recruit an experienced Conveyancing Team Manager to grow and manage a new team in central Leeds.

We are one of the leading modern Conveyancing firms in the UK, enabled by technology, but with people at the heart of everything we do. Our mission is to create home moving experiences to be celebrated and to be a catalyst for change in our industry.

If you’re a career-minded individual with extensive Conveyancing and people management experience and are excited by the prospect of building your own team, we want to hear from you!

The role:

Working closely with our Senior Operations Managers, other Conveyancing Team Managers and our People Team, you will play an integral part in building a team of experienced Property Lawyers. You’ll oversee the day-to-day activities of the team, ensuring the smooth running of all operations, and look after all people issues. You’ll be a role model who motivates and develops individual team members and fosters a supportive, inclusive, and positive working environment.

  • This is a permanent, full-time role, Monday to Friday.
  • After an initial training period, there will be the option of home working 1 or 2 days per week depending on business requirements.
  • Salary range - £40,000 to £60,000 per annum (dependent on skills and experience)

Key Responsibilities:

• Build a high performing team who demonstrate Movera values through coaching, mentoring and performance management

• Demonstrate upskilling and performance improvement in team using skills matrix as a foundation and guide for performance and salary reviews

• Demonstrate strong leadership skills

• Apply a high level of legal knowledge in all aspects of the role and use this to upskill the team

• Influence ways of working to benefit the department

• Propose, implement and engage with change initiatives – feeding back to Conveyancing Team Managers and Ops Managers, cascading and embedding change into Team and Department

• Demonstrate and evidence Movera values – be a role model and enforce the standards expected of a legal department and influence the wider team

• Be accountable for team behaviours in line with Movera Values

• Efficiently manage any poor performance - demonstrate and document steps undertaken

• Working collaboratively across all teams within the department to reach shared goals and objectives

• Respond to client/service queries or complaints at the initial stages in line with the internal complaints procedure, maintain a complete and accurate file and submit reports as required

• Build and maintain strong relationships across the business and with third parties/introducers

• Support Head of Conveyancing in annual Salary Review process and with annual Budget process

• Ensure compliance with ONP company policy and procedure at all times

• Where appropriate and as necessitated by the needs of the business undertake tasks within the operational process

• Post completion management within the team

• Work to and maintain Service Level Agreements

• Monitor system work records to ensure that all work is progressed to meet productivity targets

• Ensure workload distribution is fair, equitable and achievable to ensure optimum team performance

• Monitor and manage individual performance, quality and productivity levels

• Resource planning - schedule, and manage breaks, holidays, absence and training to ensure that the team is adequately resourced at all times

• Conduct regular one to one review meetings for all team members

• Ensure that Personal Development Plans for all team members are in place, maintained and regularly reviewed

• Liaise with L&D Team to ensure all team members receive on-going coaching, training and development

• Assist with recruitment of new team members

• Facilitate and chair regular team meetings


We are an equal opportunities employer and we believe all employees should be treated fairly and equitably. The Company is committed to eliminating discrimination and promoting equality, diversity and inclusion in the workplace including within our Policies and Procedures, and the areas in which it should have influence.

Location
Leeds
Salary
£40,000 - £60,000
Hours per week
37.5